FAQ

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Gina Cella Photography

We hope this list of frequently asked questions helps answer all your concerns. However, we recommend reading this article on wedding dress shopping tips. It’s quite informative (and so true!): thebridalbird.com

What is the price range for dresses?
Prices range from $800 to $5500, with the majority between $1700 and $3000.

Do I need an appointment?
Yes. We are open by appointment only. Appointments are available from 10:00 am to 6:00. We are closed Wednesdays. We recommend making an appointment at least two weeks in advance, especially for weekends. We are not available for appointments on Thanksgiving Day, Christmas Day, New Year’s Day, Easter Sunday, and Independence Day.

How do I make an appointment?
Appointments can be made by clicking here.

Can I cancel my appointment?
No! Just kidding. But we do have a strict cancellation policy, because appointments are in such high demand. All cancellations must be made no later than 24 hours before your scheduled appointment. “No shows,” and clients canceling without 24 hours notice will be charged a $50.00 cancellation fee. Please see your “Appointment Confirmation” email from Schedulista to cancel your appointment, or call us at 323-921-5008.

How long will my appointment last?
Your appointment is scheduled for one hour. Please be on time. If you arrive late, that time will be deducted from your scheduled hour. For example, if your appointment is scheduled for 12:00 pm, but you arrive at 12:15, you will only have 45 minutes to shop.

Who can come to my appointment?
We recommend limiting your party to three persons or fewer during your visit. We are a small, intimate boutique, and we believe trying on dresses should be stress-free and fun. We have found the opinions of a trusted few always make for a more enjoyable shopping experience. For larger parties, please notify us and we will do our best to accommodate you.

Can I bring champagne/booze?
Yes! We encourage it! BYOB!

Do you sell “off the rack” dresses?
No. We do not offer any “off the rack” styles at the moment. All dresses are made to order.

How far in advance should I purchase my dress?
Each designer has her own production schedule, but the typical timeframe for delivery is between 13 and 16 weeks. In addition, please plan between 6 and  8 weeks for alterations. Some dresses are made to standard sizes, and some to measure, so tailoring is usually to be expected. Most of our designers can honor a rush order, for a fee. Just ask us for more information if you’re on a deadline. The same applies to the alterations timeframe.

What sizes do you carry?
Most of our samples are size 8-12. We have skilled bridal consultants to help pin and clip samples to give you the best idea of how the proper size should fit. Most designers offer sizes 0-14, but many can accommodate plus sizes 16 and up.

Do you offer alterations?
Unfortunately we do not offer alterations, but we have some great recommendations!

Do you carry bridesmaid, mother of the bride, or flower girl dresses?
No. Unfortunately, we do not carry these types of dresses at this time.

Do you carry complete collections by each designer?
We try to carry as many pieces as possible from each of our designers, but many designers have very large collections that would be impossible to carry completely. We choose our sample selections according to the styles, fabrics, and colors that we feel best represent the designer and most appeal to our brides. If you would like to know if we carry a specific dress style in a collection, please inquire via email.

I want a custom piece. How do I begin the process?
Unfortunately we no longer provide custom design services. If you are interested in a custom dress we can recommend a custom designer to help meet your needs.